![]() ![]() But I’ve had better dining and room experiences on much less expensive cruise ships. It boasts bright, spacious rooms and a full-service. It was a beautiful place and we were among friends. UNICO 2087 Hotel Riviera Maya is a stunning adults-only resort, set on a beautiful white, sandy beach. I understand if this is how the restaurant is run, but the host and the restaurant clearly weren’t communicating with each other which made us feel we were “inconveniencing” the staff by asking why we couldn’t have things off the regular menu. being able to order off the regular menu. We were also only then told it was a set menu vs. But when we arrived we were told we had a reservation for a teriyaki table and though we would get sushi it was not a “sushi dinner” as our host promised. Elegantly Curated and Contemporary in its approach to culture, regionally Immersive and. We were told by our resort host that 8 of us for a sushi dinner would not be a problem. The dinner the final night at the Japanese restaurant was a very negative experience. She would make reservations for us (because resort policy says if party over 6 then host would have to make reservation on your behalf) but she would often make the reservation for 6 and put a note to say “party of 8.” I don’t understand how their system works, but it seems that if you know your are accommodating a group of 8 and you know they cannot make the reservation themselves, that you would make sure you made it for the right number of people. Located on the impressive and pristine beaches of the Riviera Maya, UNICO 20 87 Hotel Riviera Maya envelops you in. Our resort host didn’t seem to be able to help with this. The design of UNICO 2087 is directly inspired by the rich character of Riviera Maya, and incorporates many natural and handmade materials sourced within the. (Even with reservations.) If that’s the case, that’s fine, but then you should not advertise as being a resort for groups or group dining. Tripadvisor Travel Rating: 4.5 (based on 4496 reviews) Editor’s note: Hotel. We went to dinner all 5 nights and every night we were told the resort is not meant to accommodate group dinners. A total of 4496 have reviewed the UNICO 20.87 Hotel Riviera Maya, giving it a rating of 4.5, on a scale of 1-5. Though these were things we were asked about on our preference sheets making us think we would get these services at the resort.Īny time we ordered room service they seems to not be able to understand that there were 3 to a room (even when we specifically noted it). ![]() Our fridges were never restocked, our ice wasn’t delivered. We were provided with preference sheets months before our trip but nothing was noted to our rooms or accounts including drink preferences, time of housekeeping and pillow type. Also lots of details in the rooms were missed. However they don’t seem to be accommodating to groups for meals. This resort was recommended by a travel agent. ![]()
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